Frequently Asked Questions
Where is the studio located?
~ We are located at 220 Sunset Blvd. Suite C7 Sherman, TX 75092. Our studio faces the turf area.
What do I bring to class?
~ Please come in suitable workout attire. Shoes are not permitted in class. You can go barefoot or wear grip socks so that you won’t slip.
~ Bring a water so you stay hydrated throughout your class. You are more than welcome to bring a towel if needed!
~ No need to bring a mat! We provide our always squeaky clean mats for your classes.
Late Arrivals
~ Classes will always start and finish on time. The instructors will lock the front door at the start time of each class. This is to ensure the privacy of our clients and the quality of our class.
~ In the instance that you do not arrive at the start time, you will unfortunately not be able to get into the studio, and your class will be forfeited with a $15 no-show fee to your account.
~ We recommend arriving 10 minutes before the start of class to get settled in and ready to sweat!
Waitlists
~ If a class is full, you can add yourself to the waitlist. If there are any cancellations, you will be notified up to an hour before the class commences.
~ When adding yourself to the waitlist, you are committing to attend that class should a space become available. please remove yourself from the waitlist if you can no longer attend and wish to avoid late cancelation or no-show fees.
Cancellation Policy
Morning Classes
For our morning classes, our cancellation policy cutoff is 8pm the night before. This allows people who are on the waitlist to know that they are in the class before they go to bed.
Afternoon & Evening Classes
Our cancellation policy is strictly 4 hours before class commences to give people on the waitlist enough time to organize themselves for the class.
For cancellations made after the cancellation cut-off times, you will be charged a $10 late fee. In the event of a no-show, you will be charged a $15 no-show fee. All cancellation charges will be charged automatically through Mindbody.
Cancellations will not be accepted via phone, text, email, or social media, and must be made through the Mindbody app.
In the event that you cancel before the cancellation cutoff, the class will be credited back to your account.
Sculpt Pilates reserves the right to cancel classes if there are fewer than 2 people booked into the class. On the rare event that the class is canceled by us, you will have the class credited back to your account.
When adding yourself to the waitlist, you are committing to attend that class should a space become available. Please remove yourself from the waitlist if you no longer wish to attend to avoid late cancellation or no-show fees as these will still apply in this instance.
How to Contact Us
~ If you need to contact us please feel free to reach out through Instagram or via Email